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Reasons not to buy Akaso action camera if you are from india

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Recently I made a full review of the action camera I brought after doing a ton of research and time. Having used it for a couple of months I feel extremely glad that it meets up to my expectations.

But recently, I accidentally tipped off the camera without an external case and it cracked my lens. This, in turn, added a shady spot on my phone or video and I cannot use that anymore (Some phones of the cracked lens below)

   

I immediately mailed the akaso team to ask if there is anything they could do but unfortunately, this was their response.


Oops, that was not what I was expecting and then I asked them I could get any details of the replacement parts or anything like that so that I can order it online. But that didn't happen it took a lot of time for them to respond me back(I have been bugging them on Facebook and email). 

But after some time they left me with this response which I had no other choice but to accept.


After getting the 50%refund I thought to myself that I could get a replacement lens But it turns out it's not that easy. I had to find some people on youtube that tore apart their akaso for a lens replacement as i was not sure of the lens specifications that fit mine to get a replacement. I was glad that I found some people and finally got to tear apart my akaso to check for the damage on the lens.
Here is the video if you want to check it out.


And then it was almost a couple of weeks and I didn't find a lens that fits my camera and unfortunately found one and ordered the170 Degree Wide-angle lens from banggood and it shows me a 3 month delivery time and i ordered it a month ago and I am still waiting it to be shipped i got it to use for about a month which disappoints me. The camera is fully functional and sitting on my table waiting for the lens 😏

I was soo mad and I did ask them why they had to then sell them in India if they do not have proper service for which they didn't even respond. I wish brands should at least sell replacement parts along with product to not make their customers feel bad about the product and might loose customer like me forever.
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